Condo Association Insurance for Condominium Boards and Managers.
Insurance Built for Associations™. We place your condominium’s master policy, from condo building Insurance to liability, D&O and crime, with Insurance companies that write condo risks, and document every recommendation so your board can stand behind it.
The master policy
What is a condo master policy?
A condo master policy, also called condominium master Insurance, is the association’s own policy, paid for through owners’ dues. It can cover the condominium’s shared buildings and common elements, the association’s legal liability, and theft of association funds. The board purchases it on the association’s behalf and is responsible for reviewing its limits, deductibles and exclusions each year.
Where it stops deserves a closer look. Your condominium declaration, bylaws and applicable state law set who is responsible for what, while the issued policy and its endorsements define what is actually covered. Anything the master policy leaves out typically falls to unit owners and their own Insurance, so a mismatch between the documents and the policy can leave a gap.
That’s where we come in. Our licensed agents read your condo association master Insurance policy against your governing documents, address the gaps we can at renewal, and put our reasoning in writing so your board can explain the decision a year from now.
Our standards
Why associations nationwide choose HOA Insurance Agency
An independent Insurance agency held to the rules every licensed agency follows, and to a few standards of our own that boards can check us against.
- Licensed in all 50 states and DC
- One submission, twelve appointed markets
- Compensation disclosed on every option
- Every recommendation in writing
- Nothing bound until your board chooses
- Details used only to place your coverage
Free · Fees disclosed before purchase · Non-binding indication
- 50 + DC Nationwide coverage, one-stop solution
- 12 Direct carrier appointments
- Clear Fees disclosed before purchase
- 1 day Response, within one business day
Directly appointed with
HOA Insurance Agency LLC, licensed in all 50 states and the District of Columbia.
Coverage
What does a condo association master policy cover?
Bound is not the same as covered. Property, liability, umbrella, D&O, crime and ordinance-or-law should be reviewed as one program, even when written on separate policies. We compare their limits, deductibles and exclusions for gaps.
Commercial property
What it coversShared buildings and common elements after a covered loss, typically at replacement cost. Equipment breakdown for boilers, elevators and HVAC can be added.
What we checkValuation terms and whether the building limit reflects today’s rebuilding cost.
General liability
What it coversThe association’s liability and defense costs for covered injury or property-damage claims from common property and operations.
What we checkLimits against the condominium’s amenities, size and exposure.
Umbrella / excess liability
What it coversAdditional limits above specified primary liability policies.
What we checkWhich underlying policies it sits over, and the excess-policy terms.
Directors & officers liability
What it coversBoard members and the association against covered governance claims, including defense costs.
What we checkExclusions, and prior-acts terms when changing carriers.
Crime and fidelity
What it coversTheft of association funds by employees or volunteers. Third-party theft may need additional coverage.
What we checkThe limit against funds held, including reserves, and lender guidelines.
Ordinance or law
What it coversCertain extra costs of rebuilding to current code after a covered loss.
What we checkEach part carries its own limit, which matters most in older buildings.
Workers compensation
What it coversEmployee injury exposure, as required by state law.
What we checkStaffing and contractor arrangements, including uninsured contractors.
Coverage summaries are subject to the issued policy forms, endorsements, limits and exclusions. Earthquake and flood are reviewed alongside the program where needed; availability depends on the condominium and market.
What we find
Every condo Insurance gap has a name. We find it before the adjuster does.
Six issues we check on every first review of a condominium association’s Insurance. Each one can be considered now rather than after a claim.
01 The board isn’t sure which master policy form applies
Bare walls, single entity and all-in (also called walls-in) forms draw the unit boundary differently. We compare your condominium declaration and applicable state law with the issued policy and endorsements, because the label alone doesn’t establish coverage.
02 The per-unit deductible may affect financing
Some loan programs limit the deductible a condominium can carry. A deductible outside those limits can affect owners’ ability to sell or refinance, so we review it against the project and loan requirements that apply.
03 Owners don’t know what they could be assessed
After a large loss, a condo association may be able to pass the deductible or a shortfall to owners as a special assessment. We help the board identify that exposure and communicate it before a claim, not after.
04 The building limit predates today’s costs
Condo building Insurance written on a replacement-cost basis still has valuation conditions and limits. We review current rebuilding estimates against the issued coverage to flag potential shortfalls.
05 Ordinance or law limits are too low for an older building
Rebuilding to current code can add significant cost after a covered loss, especially in an older condominium. We check whether each part of ordinance or law coverage carries a realistic limit.
06 Fidelity coverage falls below lender minimums
Lenders may require crime and fidelity coverage based on the funds a condominium association holds, including reserves. We compare your limit with the funds on hand and the lender guidelines that apply.
We’ll tell you which of the six apply to your condominium and put the findings in writing. Don’t just renew. Review.
Start my condominium reviewWho pays
Bare walls, single entity or all-in: who pays for what in a condominium
Your condo master policy form decides where the association’s coverage ends and each owner’s begins. These are typical descriptions, not coverage guarantees; your condominium declaration, state law and the issued policy control.
| Master policy form | The association typically insures | Typically left to the owner | Owner carries |
|---|---|---|---|
| Bare walls | Structure and common elements | Interior walls, fixtures, cabinets, flooring, improvements and belongings | Most |
| Single entity | Structure, common elements, and original fixtures and finishes | Owner upgrades and improvements, belongings and personal liability | Some |
| All-in (walls-in) | Structure, common elements, original finishes and usually owner improvements | Belongings and personal liability | Least |
Warrantability and lender requirements
Lenders following Fannie Mae, Freddie Mac or FHA guidelines may review a condominium’s replacement-cost coverage, deductibles, fidelity coverage and reserves before approving a loan. Requirements vary and can change. We flag Insurance questions for the board and lender; the lender decides loan eligibility.
The deductible and the assessment
The deductible is the part of a covered loss the insurer doesn’t pay. Depending on state law, the declaration and the facts of the loss, the association may allocate it, or another shortfall, to owners as an assessment. The premium is what you budget. The deductible is what you risk.
On every review, we map your condominium declaration against the issued policy, confirm where the unit boundary falls, and record any mismatch for the board.
Confirm my condo policy formWho we serve
Who we work with
Four groups, each needing something different from the same placement. Licensed in all 50 states and the District of Columbia. Coverage availability depends on the association, state and carrier.
Boards & trustees
Request a board review >Property managers
Talk to us about a portfolio >Developers & sponsors
Discuss a new project >Unit owners
Get HO-6 coverage >Questions
Condo Insurance questions
How do we find out whether our condominium is bare walls, single entity or all-in?
We compare the governing documents and applicable law with the issued master policy, forms and endorsements. These labels describe typical arrangements, but do not replace the actual terms, limits and exclusions. A certificate is not a substitute for that review. We identify the unit boundary and any mismatch in writing so the board and owners can review the master policy and HO-6 together.
A pipe failed and damaged three units. Who pays the deductible?
A deductible may apply per occurrence or per unit. Whether any amount can be allocated to an owner depends on applicable law, the governing documents, the policy's allocation provisions and the facts of the loss. A loss below the master deductible does not automatically become an owner assessment. HO-6 loss-assessment coverage may respond only if the cause and assessment are covered, subject to its own terms, exclusions and limits, including any special limit for a master-policy deductible. We review the actual policies before drawing a conclusion.
Can our Insurance affect owners' mortgage options?
Yes. Insurance can affect whether a condominium meets a particular lender's or loan program's project requirements. Depending on the project and review type, those requirements may address replacement-cost coverage, deductibles, fidelity or crime coverage, and reserve funding. They are not identical across all mortgages, and Insurance is only part of project eligibility. We check the Insurance against the requirements identified for the review and flag questions for the lender, which determines loan eligibility.
Contact Us Today
New business and quote requests
420 Lakeside Ave, Suite 202
Marlborough, MA 01752
Claims and urgent matters
Claims go to insurance@ProtectMyHOA.com, the mailbox for general enquiries, service and claims. Notifying us does not replace any notice your policy requires you to give the carrier. If a deadline is close, call rather than email.